Effective date: April 30, 2026

Roberts Brothers Comfort respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through RobertsBrothersComfort.com.

By using this website, you agree to the terms of this Privacy Policy.

Information we collect

We may collect personal information when you submit a form, request service, ask for an estimate, call us, email us, or otherwise contact us through this website.

This information may include:

Your name

Your phone number

Your email address

Your address or service location

Details about the service you need

Any other information you choose to provide

We may also collect basic technical information automatically when you visit the website. This may include your IP address, browser type, device type, pages visited, time spent on the site, referring website, and general location information.

How we use your information

Roberts Brothers Comfort may use the information collected through this website to:

Respond to your questions or service requests

Schedule appointments or estimates

Provide heating, cooling, indoor air quality, or related comfort services

Communicate with you about your request

Improve our website and customer service

Help protect the website from spam, fraud, or abuse

Review website performance and marketing effectiveness

We do not sell your personal information.

Contact forms

When you submit a contact form on RobertsBrothersComfort.com, the information you provide is sent to us so we can respond to your request. Please do not submit sensitive personal information through website forms.

Phone calls and email

If you call or email Roberts Brothers Comfort, we may keep a record of your communication so we can respond properly, provide service, follow up, or maintain business records.

Cookies and website tracking

This website may use cookies or similar technologies to help the site work properly, improve performance, understand visitor activity, and support advertising or marketing efforts.

Cookies are small files stored on your device by your browser. You can disable cookies through your browser settings, but some parts of the website may not work properly if cookies are turned off.

Analytics and advertising tools

RobertsBrothersComfort.com may use tools such as Google Analytics, Google Search Console, Google Ads, Meta/Facebook tools, or similar services to understand how visitors find and use the website.

These tools may collect information such as pages visited, approximate location, device type, browser type, referring websites, and interactions with the site. These services may use cookies or similar tracking technologies.

Third-party services

This website is built with WordPress and may use third-party plugins, hosting services, security tools, spam protection tools, form tools, analytics platforms, advertising platforms, or other service providers.

These third parties may process limited information as needed to provide their services. We are not responsible for the privacy practices of third-party websites, platforms, or services.

Links to other websites

RobertsBrothersComfort.com may contain links to other websites. We are not responsible for the content, security, or privacy practices of websites we do not own or control.

How we protect your information

We take reasonable steps to protect information submitted through this website. However, no website, email system, or internet transmission is completely secure. You should avoid sending sensitive information through website forms or email.

How long we keep information

We may keep submitted information for as long as reasonably necessary to respond to your request, provide services, maintain business records, comply with legal obligations, resolve disputes, or improve our operations.

Sharing information

We may share information when necessary with trusted service providers who help us operate the website, manage communications, provide customer service, perform marketing, or support business operations.

We may also disclose information if required by law, court order, legal process, or to protect our rights, property, customers, employees, or others.

Children’s privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this website, please contact us so we can remove it.

Your choices

You may contact Roberts Brothers Comfort to request that we update, correct, or delete personal information you have submitted to us, subject to any legal or business recordkeeping requirements.

You can also adjust your browser settings to block or delete cookies.

Do Not Track signals

Some browsers offer a “Do Not Track” setting. Because there is no uniform industry standard for responding to these signals, this website may not respond to Do Not Track requests.

Changes to this Privacy Policy

Roberts Brothers Comfort may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact us

If you have questions about this Privacy Policy or how your information is handled, please contact Roberts Brothers Comfort through the contact information provided on RobertsBrothersComfort.com.