Real customer reviews
Here are some of the most recent genuine reviews we've received from our customers all over the Miami Valley area. You can read all of our reviews on Google here
Saint Paris, OH
Excellent experience. No high pressure sales. Clear options and clearly answered questions; also worked with us to develop the plan we needed. The techs were courteous, clean, efficient, polite, funny, and completed the work ahead of time. The system works wonderfully. We would recommend the system and Roberts Brothers Comfort to everyone. We have worked with them for years and they continue to provide the same supreme service. They have not changed. They have not let us down.
Troy, OH
West Liberty, OH
Loved this company, very professional, friendly, and always got back with me quickly. Out of the 4 other company’s I called they were able to do what the others refused to do. They did it fast, the installation looks great, and looks sooo much better. Would definitely recommend this company.
St. Paris, OH
We are very impressed with this company. Brad was easy to work with to get a quote for HVAC work we needed done in our home before having new flooring installed. Michelle was a great coordinator for organizing the work that needed to be done. The young man that did the work, Gordon, was so polite, hard working and did an amazing job. He went above and beyond getting the job completed and the area he worked on was immaculate when he was done. We highly recommend this company.
Troy, OH
I will be using this company going forward. They are very professional and very respectful and also don’t try to pressure you into anything, they are there to take care of your needs. Our tech Zane did a great job.
Piqua, OH
Roberts Brothers Comfort installed a Mitsubishi mini-split system in my home this week. I have absolutely zero complaints with this company and the service that was provided to me. I never felt pressured during the initial visit with Brad at my home, he was patient and took the time to answer all of my many questions. My new system was installed in the quoted timeframe. The installers Phil & Stas worked diligently each day, provided periodic updates during the day as I was unable to be home due to work, and also walked me through each day’s progress when I returned home in the afternoon. The system is working great and Roberts Brothers Comfort really made the entire process painless. I would highly recommend this company.
Saint Paris, OH
From start to finish working with this company was the most positive experience! Our estimate was written just a couple of hours after our home visit and we were on the schedule within a week. Our technicians, Phil and Clay, were the most polite and diligent workers. Everyone went above and beyond to make this process an easy one. I would absolutely recommend Robert Brothers Comfort!
St. Paris, OH
We contacted four companies to give us estimates to replace our HVAC unit in our home. Three returned our calls with some really good options. We chose Roberts Brothers because they had the best price for a quality product with a best warranty. Also, we could add or delete options with ease without the upsell so common these days. Plus, they are local and haven’t been bought by Ace Home Services. The technicians (Phil Gordon and Stas) were polite and professional. They put up with our needy dog without complaint. Brad, the owner, is easy to deal with and answered all our questions. I don’t usually recommend companies but Roberts Brothers is the exception. Thank you!
Troy, OH
Piqua, OH
Robert Brothers Comfort was amazing. They got out here in a very timely manner, figured out what was the problem of my AC unit. Had the part in 2 days and were here in the pouring rain outside to fix it. I will recommend them to EVERYONE!
Piqua, OH
Our AC unit broke down on a Friday before Labor Day. I called Roberts Brothers that Friday and they were out there the same day. They ordered the unit we agreed on and had it installed the next business day. In the meantime, they provided a temporary AC unit we used inside the home. This was a blessing to us! The crew was nice and kept us in the loop as the installation was going on.
West Milton, OH
Brad and his team were amazing! They went out of their way to get our furnace installed fast and were very thorough! Customer service and communication was great!!! Thank you!!!
Piqua, OH
I was unable to get ahold of the service I had previously used. Roberts Brothers were recommended by two different people. They were prompt and solved my problem quickly. I will most definitely call them 1st in the future.
Piqua, OH
Very pleased with our experience! Brad was very good explaining what we needed and how it worked! Always arrived on time and completed the work quickly! Would highly recommend this company!
Piqua, OH
Roberts Brothers Comfort is wonderful! I called to make an appointment, and they came out that same day!!! Zhane and Clay are GREAT and were able to fix the problem I was having. Would 100% recommend this company to anyone I know! Thanks Again!
Centerville, OH
From start to finish, I was thoroughly impressed with Roberts Brothers Comfort! The estimate was very detailed and gave me many options to fit my budget. I cannot say enough about the two hard working young men (Joel and Gordon) who spent 3 days installing my new furnace and central air! They were always willing to answer any questions I had while the installation was taking place. I would HIGHLY recommend Roberts Brothers Comfort for your HVAC needs!!!
Piqua, OH
Roberts Brothers Comfort was able to come to our house the same day our furnace went out and give us an estimate. Their price, their service and their knowledgeable installers are the best! I would highly recommend them for your Furnace and A/C needs.
Troy, OH
Roberts Brothers Comfort did a great job. They came in and knocked the installation out! I highly recommend Roberts Brothers Comfort for your heating and/or AC work!
Urbana, OH
We have used Roberts Brothers a few times. The latest was for our furnace not working. It went out late on a Thursday evening. We called them first thing on Friday morning and they came out quickly that day, diagnosed the problem and ordered the part. Came back on Monday as soon as they received the part and installed it. They did have to come back on Tuesday and do some other minor adjustments but again was done promptly. We have always been pleased with their service. I feel their prices are fair and reasonable. Definitely recommend them.
Troy, OH
Our furnace went out during a very cold snap. A company I was using could not come for 3 days. Roberts came same day. We ended up having to replace but they did a great job start to finish.
Piqua, OH
Was such a great company to work with from start to finish. In June our A/C stopped working during the hottest time of the year. Within days we had a new unit put in. I would recommend this company to anyone that is having HVAC issues.
Saint Paris, OH
My husband and I had been considering the purchase of a new HVAC system but had not made the call yet. Of course, as luck has it, the hottest week of the summer, our 20 plus year old system decides to stop working. My husband drove to Robert Brothers Comfort’s office in Saint Paris to discuss a new HVAC system and the timing for installation. We could not have been more pleased as the owner of the company, Brad Penrod, walked out of his office to discuss our current situation and within an hour he was at our house working on the system to see if he could get it to run temporally as it was going to be over 100 degrees with the heat index the next 3 to 4 days. Thankfully, Brad was successful. Before leaving our home Brad discussed the size and design of a new HVAC system and had it ordered by that afternoon. Customer Service is something we place a high value on and this group hit it out of the ball park. The great customer service did not stop with Brad, the same stellar customer service remained consistent when speaking with the office representative and with Gordon, Clayton, Zach the three HVAC Technicians that worked nonstop upon arriving at our home to install the new system. Everyone was always professional and courteous. Everyone was so knowledgeable and able to answer all of our questions about the HVAC system, the design, size and installation process. Brad and team met every single date that was promised and was professional from the first conversation we had with them through the completion of the installation. Brad took the time to explain are options, how the system would be installed, when he would place the order, when it would arrive at his warehouse, and when the team would arrive at our home to install. Brad and his team were respectful, courteous and genuinely cared about us and doing a great job. I believe anyone that may be considering a new HVAC system will not be disappointed with the service they receive from Brad and team (Roberts Brothers Comfort, Saint Paris, Ohio) We give Brad and his entire team 5 plus Stars.
Piqua, OH
Our AC quit working over the holiday weekend. I called first thing this morning and they had a tech to our house within an hour. Thank you, Zach for fixing our AC so quickly! This is our second time using Robert’s Brothers and we can’t imagine using anyone else. Thanks again!
Troy, OH
Zach came this morning and was awesome to work with. From the initial phone call with Brad to Zach going above and beyond, working on fixing our heat, I’m really glad I called them for a second opinion. He was able to figure out what was actually going on, tell us our options, and made things simple. I will 100% be recommending Roberts Brothers Comfort and will use them moving forward.
Piqua, OH
Jim and I cannot be happier with Roberts Bros. Comfort!! We had a complete new HVAC system installed. Brad is professional, genuine, knowledgeable and fair… trustworthy! Gordon, Clay and Phil were amazing!! Again, professional, pleasant, knowledgeable, very clean, quiet and prompt!! If we could give 10 stars we would! Highly recommend this company!!
Piqua, OH
New customer. Called in and got a same day service appointment & was very happy with that. Zhane came out and did an amazing job throughly checking everything out and gave a great report to myself and my husband. Lastly, I really appreciated the fact that he wore shoe covered in our home.
Troy, OH
Great company! Brad was very easy to work with. Everyone was very polite. Proffesional workmanship. Cleaned up when they were done. Will definitely use them again. Thank you for getting our air conditioning back up and running.
Piqua, OH
We recently had a new HVAC system installed, and the entire experience was outstanding from start to finish. Brad came out to estimate the job, and his expertise and thoroughness gave us confidence right away. Michelle kept us informed throughout the entire process, communicating every detail clearly and promptly.
When it came time for installation, our technicians, Phil and Clayton, were amazing—timely, knowledgeable, and reliable. They were faced with the challenge of replacing our original system that had been in our home for 26 years, but they found the perfect solution. Their professionalism and skill were top-notch.
Huge thanks to Brad and his team for making this a seamless experience. I highly recommend them to anyone in need of HVAC services!
Troy, OH
Roberts Brothers Comfort provides truly first class, five star service! We could not be more happy with the work that Robert’s brothers did. Our furnace broke unexpectedly so we were without heat. We called Robert’s brothers and they fit us in same day for a consultation. They were able to work very very quickly to replace our furnace, they did a full cleaning and sanitation of our heating duct system, and they restored our heat in record time! From the initial conversation with Michelle on the phone to troubleshoot and make an appointment, to speaking with Brad for an initial visit, to the actual furnace repair cleaning and heat restoration, everything was top-notch in regards to service! Everyone at Roberts Brothers is so incredibly kind and efficient in the service that they provide. Their HVAC technicians Phil, Clay, and Stas were so kind, professional, tidy, and efficient! We genuinely could not be more happy with the service that they gave us! They are definitely in the right line of work because they are excellent! I would recommend them to anyone I know or don’t know!
Piqua, OH
Awesome workers!
We got our furnace and AC installed by them! Very professional and nice. They also fixed part of a vent that had collapsed in our crawl space. Highly recommend them
Satisfaction Guaranteed
Our team of trained technicians are skilled in the service, repair and maintenance of a wide variety of HVAC equipment. We offer many money-saving solutions, using only the highest quality parts and equipment, and we fully guarantee your satisfaction with our workmanship and service.HVAC financing is available
We understand the stress that arises when an HVAC system stops working. It’s an unexpected expense most don’t plan for. Roberts Brothers Comfort has monthly payment programs to make finding the right system less stressful. Let us help make the cost easier to handleSchedule a free consultation now
937-909-DONE
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